- Do you have a dedicated space for monitors when they visit?Yes. Our office has dedicated monitoring rooms, as well as a private office and additional conference room space that can be used for monitoring purposes. All monitor space is equipped with separate DSL internet access, a phone line, printers and common office supplies. We are equipped to accommodate multiple monitors at a time.
- Do monitors have access to fax machines & copiers?Yes. Our office is equipped with state of the art copy machines that also collate, staple, scan and fax. It is located next to the monitoring rooms in a convenient location.
- Do you have a kitchen available for monitors?Our site has a fully equipped kitchen available with a microwave and refrigerator.
- What are your hours of operation?8 AM to 5 PM; Monday – Friday
- Do you have a lab in your office?Yes. Our CLIA-waived certified lab is fully equipped with a centrifuge, sink, phlebotomy station, 24-hour temperature monitoring, ECG charging station, storage space for all study specific lab equipment and a computer with printer.
- Do you have a patient database?We use Clinical Conductor for our Clinical Trial Management System. Currently, we have over 10,000 active research patients and growing.
- Do you use electronic medical records (EMR)?No, we use paper source charts.
- How much notice do you require before scheduling monitoring visits?We appreciate scheduling monitor visits with 7-10 days notice, but we are able to accommodate our monitors in case of emergency or extraordinary circumstances.
- What airport should monitors use when flying to your facility?Chattanooga Regional Airport is located within 4 miles of our site. The airport is quite easy to navigate with short security lines. Car rental counters are located at ground transportation, and it is very easy to travel from the airport to our site, which is located just one exit away. Taxi service is also available if you prefer.
- How accessible is parking to your facility?Parking is free and located immediately outside of our building.
- How experienced is the research staff?ClinSearch has a full time Principal Investigator on site Monday through Thursday. In addition, we have 5 full-time study coordinators that hold ACRP and SOCRA certifications. Our lab tech is a certified Phlebomist. Staff members have been trained in GCP with CITI training, annual SOP training, IATA training, OSHA training and CPR.
- Do you have experience with electronic data capture (EDC)?Yes, Most of the studies we have conducted over the past year have used EDC. Our staff is experienced in InForm Phase Forward, Oracle, Medidata Rave, Phoenix and Axiom. Our site also has a dedicated data specialist.
- Do you have experience with IVRS?IVRS experience includes ICON, ClinPhone, UBC and Medpace.
- Do you have experience with electronic diaries?Yes. Many of our studies require electronic diaries. Our staff is well trained to teach and train patients in PHT & inviviodata.
- How do you recruit & retain patients for clinical trials?ClinSearch believes in a multi-strategic approach to patient recruitment. We have been very successful with local television advertising. In addition, we recruit participants from our database and participate in local community outreach events such as: health fairs; local university events; health clubs; physician referrals; online recruitment on our website; social networking; blast emails; print advertising; radio; and word of mouth referrals.
We believe retention begins at the very beginning of the process with subjects having a full understanding of the clinical trial requirements. An open door communication between subject, coordinator and investigator paves the way for good retention.
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Compassionate Care